waste 에서 답변이 왔습니다. 제가 언제 출발하냐고 메일 한번 보냈더니 일주일 가까이되어서 이렇게 메일이 왔더라구요

Hello,

We are very sorry for the delay in reply and hope that this might answer your question… if it doesn’t please email again and we will endeavour to reply personally as soon as possible.

Where is my Discbox ?

All orders for Discboxes received before the 18th December 2007 have been shipped.

Here is a guide to when your Discbox shipped…

Orders placed before 13/11/07 dispatched before 8/12/07

Orders placed between 13/11/07 & 12/12/07 dispatched on 14/12/07

Orders placed between 12/12/07 & 18/12/07 dispatched on 19/12/07

Orders placed after this date will be despatched on approx 04/01/08

TRACKING IS NOT AVAILABLE

Normally you could expect delivery of your discbox in the following estimated times.

UK 1-8 days

Europe 1-14 days

Rest of World 5-18 days

However, December is a very busy time of year for postal services globally and we have been informed that it can take up to 30 days for a parcel to reach some parts of the world, so please be patient.



We would ask that if you’ve not received your discbox after 30 days from the date of despatch please get in touch again please include your order ref in any correspondence.

SPECIAL INSTRUCTIONS

UK

YOU CAN CONTACT OUR COURIER COMPANY (SMS) PLEASE QUOTE YOUR DELIVERY POSTCODE TO ARRANGE DELIVERY/RE-DELIVERY 0870 389 1000

USA

ORDERS ARE BEING SHIPPED BY USPS FROM A HUB IN NY, SO PLEASE CHECK YOUR LOCAL POST OFFICE TO SEE IF IT IS BEING HELD FOR ANY REASON BEFORE CONTACTING US AGAIN. TRACKING IS NOT AVAILABLE.

My Discbox is damaged, what do I do ?

Although packaged well, even the strongest parcel can suffer damage en route.

Please let us know exactly what is damaged, and we’ll get the damaged part resent to you.

We hope you have a great 2008

Best wishes.

혹시 이게 먼소린지 아시면....